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LENOX HOTEL DAGUPAN CITY, Dagupan City – A Smart Stay in the City
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Key details
About the Hotel
Rizal Street,
Dagupan City,
Philippines,
Ilocos Region
Rooms & Amenities
Lenox Hotel offers 73 air-conditioned rooms with options for Studio Twin, Premier Twin, Superior Twin, and Suite accommodations. Each room includes a flat-screen TV, free Wi-Fi, a safety deposit box, and a private bathroom with a bidet. Superior and Suite rooms add a personal fridge, lounge area, and bathtub. Room rates start at PHP 2,500 per night for a Studio Room and go up to PHP 6,680 for a Family Suite, which includes breakfast for four.
Dining at Café Feliz
Café Feliz serves Filipino, Continental, and authentic oriental dishes, including Dagupan’s famous bangus (milkfish). Open from 6:30 AM to 11:00 PM, the restaurant offers breakfast, lunch, and dinner. Guests can enjoy freshly brewed Italian coffee, dim sum, and KTV rooms for group entertainment.
Events & Entertainment
The hotel’s Diamond Hall accommodates up to 450 guests and features a high ceiling for event styling. Function rooms range from 10 to 450 guests, suitable for weddings, corporate meetings, and social gatherings. Encore KTV provides private karaoke rooms with LED monitors and Qwerty keyboard remotes, seating 8 to 50 guests.
Location & Transport
Lenox Hotel is on Rizal Street, 1.5 km from Dagupan Cathedral and CSI The City Mall. It is accessible via MacArthur Highway and buses from Manila (211 km away). Clark International Airport is 100 km from the hotel.
Services & Facilities
The hotel provides a 24-hour front desk, room service, and free Wi-Fi. Business services include printing and secretarial support. Event planners assist with catering, accommodations, and technology needs. Staff are available for laundry and pressing services (additional fee).
View all
Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Free parking
Baggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Elevator
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Karaoke
Massage
Room features
Air conditioning
Sitting area
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Rizal Street,
Dagupan City,
Philippines,
Ilocos Region
Map view
Rizal Street,
Dagupan City,
Philippines,
Ilocos Region
City landmarks
Museums
Dagupan City Museum
4400 ft
Pantal River
1.1
mi
Events
Victory Christian Fellowship Dagupan
2100 ft
Jcif
2200 ft
Church
Dagupan Baptist Church
2300 ft
Mall
Eastgate Plaza
2300 ft
Market
Malimgas Public Market
2300 ft
Malingas Market
2400 ft
Philippine Independent Church
2400 ft
United Methodist
2400 ft
Coal-fired Steam Locomotive
2500 ft
Public Building
Dagupan CDRRMC Operations Center
2500 ft
CSI Market Square
2600 ft
Shopping Area
CSI The City Mall Dagupan
1.1
mi
Mall
SM Center Dagupan
3000 ft
Dagupan - Binmaley Rd
Dagupan Cathedral
4400 ft
Guiding Light Christian Crhuch
3300 ft
New Life in Christ Foursquare Church
3300 ft
Church of Christ
3400 ft
Church
St. John The Evangelist Cathedral
4200 ft
Fish market
4400 ft
Church
First United Methodist Church
4400 ft
Square
Dagupan City Plaza
4400 ft
Faith Baptist Church
4400 ft
Parks
Tondaligan People's Park
1.1
mi
Japanese-Philippine Friendship Garden
1.1
mi
Pantal
1.7
mi
Nearby
Church
St. Therese Parish Church
400 ft
Iglesia Ni Cristo
600 ft
Church
members church of God International
1600 ft
Restaurants
Jollibee
1000 ft
Corner Arellano Street and A. B. Fernandez Avenue
Guest Ratings & Reviews
Real Guest Experiences & Ratings
80%
enjoyed their stay & would return
8.0/10
Great
Rooms
6.6
Location
7.5
Service
7.0
Dining
6.0
Guest reviews
8.0/10
based on 8 reviews
7.6
7.6/10 based on 112 reviews
Drew
United States of America,
December
2024
7.6/10
Lenox Hotel is a hidden gem with a welcoming atmosphere, offering clean and spacious rooms that provide a comfortable haven after a long journey. The staff went above and beyond to assist me upon check-in, making my arrival smooth and pleasant. However, the exterior could use some improvement as it’s not particularly impressive, and while the restaurant’s food was excellent, breakfast timing could be better communicated. Overall, it’s a great choice for a stay in Dagupan.
Rooms
8.0
The rooms were spacious, clean, and had plenty of outlets for charging devices. The decor was pleasant, featuring nice touches like a well-designed bathroom.
Service
8.0
The staff was accommodating, especially the front desk, who were helpful and friendly. Check-in was easy, though a managerial presence would be beneficial.
Location
7.0
The hotel is located on a bustling street; while it’s easy to find, the exterior doesn’t quite reflect the quality inside. Parking is available but can be a hassle during peak times.
Dining
8.0
Food at the hotel restaurant was excellent, and I found the pricing reasonable. However, breakfast timings were miscommunicated.
Facilities
7.0
Facilities were quite good, with a clean ambiance throughout the hotel. The elevator service was a bit limited with only one available.
Ian
United Kingdom,
December
2024
7.6/10
I had a mixed experience at Lenox Hotel. The view from the exterior doesn’t do justice to the comfort offered inside, with a clean and spacious room. The staff was helpful, but I encountered some noise issues and expectations around check-out that left me disappointed. Overall, it’s a decent choice if you’re not too picky about noise and are looking for a clean place to rest.
Rooms
7.0
The room was spacious, clean, and pleasantly designed, but it could be noisy. I found it hard to sleep due to disturbances from nearby areas.
Service
7.0
The front desk staff were accommodating and helpful, especially during check-in. However, there seemed to be a lack of managerial presence for problem resolution.
Location
8.0
The location is central, which is a plus for accessibility to restaurants and local amenities.
Dining
Facilities
8.0
The hotel has decent facilities including an elevator and nice room amenities like a work desk and plenty of outlets.
Lionel
United Kingdom,
November
2024
7.8/10
I had a pleasant stay at this hotel, with a nice and spacious room that was well-maintained. The location was convenient, making it easy for me to access shops and pharmacies. On the downside, the breakfast was a bit lacking, and I did encounter a few minor issues with the facilities. Overall, it was a good choice for business travel.
Rooms
8.0
The room I received was very nice and quite spacious. It was also very clean.
Service
8.0
The hotel staff were friendly and accommodating during my stay.
Location
9.0
The hotel's location is excellent, providing easy access to the main road and nearby convenience stores and pharmacies.
Dining
6.0
The food was quite good but the breakfast options were sparse.
Facilities
7.0
Facilities were decent, though the water pressure in the shower could use improvement.
Janet
United States of America,
October
2024
8.2/10
I had another amazing stay at the Lenox Hotel! The atmosphere feels like home, with friendly and welcoming staff. The room was modern and comfortable, but unfortunately, we encountered a strong stench in the bathroom during our stay. Overall, it's a great choice for a family-friendly getaway, especially for those who enjoy personal service.
Rooms
7.0
The room was modern with a queen-size bed and plenty of amenities, although we faced a persistent odor issue in the bathroom.
Service
9.0
The service was excellent and the staff genuinely cares about the guests, making us feel valued during our stay.
Location
8.0
The hotel is conveniently located in the heart of the city, making it easy to reach various attractions and restaurants.
Dining
9.0
The dining options were great, especially the new fish tank feature where you can choose your own fresh fish!
Facilities
8.0
The hotel boasts a range of facilities, including banqueting rooms and KTV, which adds to the overall experience.
Emerson
United Kingdom,
October
2024
6.8/10
Overall, I had a pleasant experience at this value-for-money hotel. The spacious twin sharing rooms were designed in a minimalistic Asian style, and while the air conditioning struggled a bit, the clean environment made up for it. However, the lack of a free breakfast and the unappealing view from the balcony were slight downsides.
Rooms
8.0
The rooms were spacious and designed well, although the air conditioning could be more effective.
Service
7.0
Service was decent; the staff did a good job of accommodating us whenever needed.
Location
6.0
The hotel is set on a crowded street, which wasn't the most impressive aspect, and parking was across the street.
Dining
6.0
I tried the dim sum for breakfast, which was quite good, but overall, the breakfast options were limited.
Facilities
7.0
The hotel had modern amenities, but was lacking in some areas like elevator space and signage.
Daniel
United Kingdom,
October
2024
5.2/10
My stay at the hotel had its ups and downs. While the staff was courteous and helpful, the room accommodations left much to be desired, particularly due to cleanliness issues and outdated furnishings. The location was convenient for my travels, but the overall experience was marred by noise and elevator frustrations.
Rooms
5.0
I ended up in one of the older rooms, which had stained amenities and outdated furniture. It definitely needed better maintenance.
Service
5.0
The staff was very accommodating, but they created a lot of noise in the corridors, which disturbed my peace.
Location
7.0
The location was decent; it was easy to find and a good base for traveling to nearby destinations.
Dining
5.0
Breakfast was quite sparse and not very satisfying. It could really use some improvements.
Facilities
5.0
The facilities include a small elevator, which often got stuck. It certainly made the stay less convenient.
Ellen
United States of America,
October
2024
5.2/10
I had a mixed experience at Lenox Hotel in Garupan. On one hand, the room I stayed in was clean, but it was quite small compared to what I booked, and there was an unpleasant smell in the bathroom. The staff were nice, but the absence of a manager made it difficult to address some issues. The location is decent, but the hotel’s exterior and poor lighting made the arrival a bit disheartening. Overall, it felt overpriced for the experience I had.
Rooms
5.0
I stayed in room 328, which was much smaller than expected, measuring only 19 sq/m instead of the promised 35 sq/m. Despite being clean, the bathroom had a persistent unpleasant odor that became worse over time.
Service
6.0
The staff were accommodating, but the lack of a manager during my stay was frustrating, especially when I needed assistance with some issues.
Location
7.0
The hotel is situated in the heart of the city, but its exterior lacked proper lighting, making it hard to find initially.
Dining
5.0
I was disappointed with the dining experience, particularly during breakfast when I was surprised to learn that my order of an omelette did not include free coffee, as per hotel policy.
Facilities
5.0
The facilities were fairly basic, and the overall upkeep of the hotel's appearance left much to be desired.
Noah
United States of America,
August
2024
6.6/10
Between the two major hotels in the area, this one stood out as the better choice. The rooms, while basic, were comfortable and provided decent value for the money. However, the breakfast options were minimal, and I noticed the water pressure could use improvement. Overall, it's a solid option for a provincial stay, though there's room for enhancement.
Rooms
7.0
The rooms were basic but comfortable, though the water pressure could use some improvement.
Service
6.0
The staff was polite and accommodating, but it was disappointing that no managers were around during my stay.
Location
8.0
The hotel is conveniently located near key attractions, making it easy to explore the area.
Dining
5.0
Breakfast offered was sparse, with limited options that could definitely use some work.
Facilities
7.0
Facilities like the elevator were on the smaller side, but they serve the purpose.
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